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The Real PBX announces new DID feature available with its Hosted PBX Systems
24 September 2011
The Real PBX a leading provider of Hosted PBX Services to thousands of small and budding business enterprises has announced the addition of a new feature DID (Direct Inward Dialing) which is now available with its Hosted PBX VOIP Systems.
The addition of DID feature to the existing Hosted PBX plan is believed to serve the needs of business enterprises better. Other features included in the Hosted PBX VOIP plan are call forwarding, call waiting, voicemail, caller ID, auto attendant, unified communication and online control panel to remote system management.
The Real PBX feature Direct Inward Dialing provides trunk lines to business organizations and calls are directed over them to a set of numbers that are specified by the user. The incoming calls can be forwarded to all these numbers. DID is a smart feature just like ACD (Automatic Call Distribution) and IVR (Interactive Voice Response) which lets business organizations to get rid of a live receptionist to smartly route their calls.
The call management is simplified greatly as by dialing the last 4 digits of an extension a call can be routed there. The single line is allocated to a range of numbers and the calls are directed to them. It saves business enterprises from the expense of having a separate line for each new number. The lines can be associated with different groups like sales, support and services and accordingly the calls can be segregated and directed to the appropriate extension, so that more and more customers are satisfied every day.
In addition to the above benefits, the Hosted PBX VOIP plans have many more advanced features and benefits like Call Screening and Announce, Call Parking, Call Hunt, Do Not Disturb, Click to Call, Call Blocking, Visual Call Reports, Professional Greetings, Music on Hold and Last Call Return. These features are available for a small moderate fee.
The Real PBX services are easy to use and they have a large customer base built with reliable services, cutting edge technology and features with a perfect blend of lowest industry prices to make their Hosted PBX Systems the best business phone systems for smaller business organizations.
The Real PBX provides a voicemail box associated with its every extension so that no business call is ever missed. The calls that are left unanswered can be retrieved later and the callers can leave important messages in voicemail. Their Hosted PBX Systems help in building stronger customer relationships by giving the impression of a fortune corporate to callers. They also provide 24X7 unlimited technical support and an assured uptime of 99.999% or more with real time data monitoring and disaster recovery plans.
The Real PBX announces new DID feature available with its Hosted PBX Systems
