found 72 news

21 January 2015
Customer Service Centers Need the Proper Call Center Software to Excel
A call center is only as good as its software and staff. Talented professionals cannot accurately document information or communicate with people if they do not have the right technology to support this…→
Call Center, Small Business

29 October 2014
Without the Correct Call Center Software, A Business Could Fail
A business could fail without the correct VoIP or call center software. Unfortunately, many businesses do not realize that statement is true until they see their numbers dropping. The main reason that…→
Call Center

8 October 2013
Growing Number of SMB’s Adopting VoIP Tech as Industry Leaders Quell Fears
According to recent research conducted by ISP Star, nearly 41% of US companies with more than 100 employees have already adopted cloud based computing and VoIce over Internet Protocol technology into their…→
Call Center, IP PBX, Small Business, VoIP B2B, VoIP Software

1 March 2012
Bellevue College Selected Mitel to Provide Call Center Services
Bellevue College, Washington State’s third largest institution of higher learning, has chosen Mitel, a Canada-based developer of Unified Communications and Collaboration (UCC) software solutions, to…→
Call Center, Small Business, Telepresence, VoIP B2B, VoIP International A-Z, VoIP Solutions for Providers

17 February 2012
Terremark Announced Completion of Expansion of Colombian Data Center
Terremark, a Verizon Company, has officially stated about the completion of the expansion of company’s Bogota, Colombia data center, the NAP of the Americas-Colombia. The expanded cloud-empowered facility…→
Call Center, Small Business, Verizone, VoIP B2B, VoIP International A-Z

3 February 2012
Zeacom Contact Center Is Available for Microsoft Lync
Zeacom, a provider of multimedia contact center and automation solutions, has officially announced the availability of its Zeacom Communications Center (ZCC) contact center software for Microsoft Lync,…→
Call Center, Small Business, VoIP B2B, VoIP Hardware, VoIP International A-Z

2 February 2012
Zayo Announced 2,000 Towers On-Net Milestone for Its FTT Network
Zayo has recently announced that company’s Fiber-To-The-Tower (FTT) Network had reached next major milestone of 2,000 unique towers on-net. Zayo’s FTT Network now provides over 100G in overall bandwidth…→
Call Center, Small Business, Telepresence

30 January 2012
EDP Collaborates with Foehn to Improve Communications Network
Foehn, a managed communications provider, is collaborating with EDP PLC, a supplier of advanced technology software solutions, in order to improve and simplify company’s communications network. “Foehn's…→
Call Center, Small Business, VoIP B2B, VoIP International A-Z, VoIP Solutions for Providers

28 January 2012
Zeacom Offers Zeacom Communications Center
Zeacom, one of contact center software leaders, offers its Zeacom Communications Center (ZCC) that represents a single app interface to provide its customers with access to the appropriate tools for managing…→
Call Center, Small Business, VoIP International A-Z, VoIP Solutions for Providers

28 January 2012
NTT Com Purchases 74% Stake in Netmagic Solutions
NTT Communications Corporation and Netmagic Solutions, one of leading datacenter service providers in India, have recently announced that NTT Com will purchase 74% of Netmagic Solutions. This acquisition…→
Call Center, Small Business, VoIP B2B, VoIP International A-Z

21 January 2012
CyrusOne Opens New Data Center in Singapore
CyrusOne, the subsidiary of Cincinnati Bell, has announced the expansion across the Asia-Pacific market with opening up a new Singapore data center. The company has selected Singapore because it can better…→
Call Center, Developer Tools, Small Business, Telepresence

22 December 2011
Cbeyond Achieved SSAE 16 Certification for Its Louisville Data Center
Cbeyond, one of leading providers of IT and communications services, has officially announced that company’s Louisville data center operates now under Statement on Standards for Attestation Engagements…→
Call Center, Small Business, Testing & Monitoring, VoIP International A-Z

Press Releases of Call Center →

Back to All News →