Telcentris Has Stated the Availability of Hosted Contact Center

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Telcentris Has Stated the Availability of Hosted Contact Center Telcentris Has Stated the Availability of Hosted Contact CenterTelcentris Has Stated the Availability of Hosted Contact Center

 

14 March 2011

Telcentris, a competitive company focused on cloud communications, has stated about the commercial availability of company’s Hosted Contact Center. This solution is the latest upgrade from company’s previous contact center offering: new platform has been specifically designed for the cloud. This new offering provides incoming Automatic Call Distribution (ACD), call recording and monitoring, predictive dialing and complete Customer Relationship Management (CRM) integration.
Telcentris offers the service together with company’s hosted IP-PBX solutions. So customers will benefit from a single point of billing as well as contact for all business communication demands. Thus small businesses can use the service quickly and therefore they will be able to compete with larger businesses with less start-up capital.

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