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National VoIP Switching Centre (NVSC) intends to pursue Liberty for R30-million after the termination of call centre group's services by insurer.
Liberty in company’s annual financial results has announced that the company had closed around 60 broker call centers during the last year. This move led to a 35% drop company’s new business at the entry level.
NVSC with partners accused Liberty in wrecking the insurance industry. In the concurrent situation NVSC was forced to liquidate 9 of 14 company’s offices.