Bruce Telecom Entered Partnership with Telax Hosted Call Center

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Bruce Telecom Entered Partnership with Telax Hosted Call Center Bruce Telecom Entered Partnership with Telax Hosted Call CenterBruce Telecom Entered Partnership with Telax Hosted Call Center


4 April 2011

Bruce Telecom, a communications provider, stated officially that the company had signed a five-year contract with Telax Hosted Call Center.
Bruce Telecom was looking for a next-generation call center solution suitable for its customers and internal use. Finally the company has come to conclusion that Telax's call center software represents the best solution due to company’s great reputation, extensive functionality of software and certified Metaswitch interoperability.
In order to offer maximum performance, scalability and cost lowering, SIP trunking will integrate Bruce Telecom's Metaswitch and Telax Hosted Call Center platform. It will replace fixed public switched telephone network (PSTN) lines for VoIP calls.

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