Cisco's New Products and Services for Small Businesses

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Cisco's New Products and Services for Small Businesses Cisco's New Products and Services for Small BusinessesCisco's New Products and Services for Small Businesses


22 September 2010

Cisco offers its range of new products and enhanced services and support to help small businesses' growing, improving security, and controlling costs. The products are: a new class of Cisco small business switches for more reliable and complete small business network, new IP phones for increasing employee collaboration and productivity, and new video monitoring software with alerts to help keep businesses safe.

To help its channel partners build more profitable, sustainable small business practices, Cisco is simplifying its Partner Development Funds profitability program and offering a personalized workspace for partners called My Cisco, designed to help streamline business interactions with the company.

New Products
There are 8 new products and technologies, including the Cisco 300 Series, a portfolio of managed switches that saves up to 74 percent on power and offers enhanced quality of service and security features, support for languages, a lifetime warranty, and advanced replacement options. The switches also support IPv6.

There are 3 new IP phones and a desktop administration tool. Phones include the Cisco SPA 300 Series that have features supported with the Cisco Unified Communications 500 Series and hosted IP telephony systems; and the Cisco SPA 525G2, a wireless IP phone with a feature called Mobile Link that pairs with a mobile phone to allow the smooth transfer of calls back and forth, plus the wireless import of contacts. The Bluetooth-enabled IP phone also includes a USB port to charge a mobile phone.

Office Manager is a desktop administration tool, customized by the Cisco partner, that assists to start a small business office administrator or IT person to handle routine operational tasks for the Cisco Smart Business Communications System.

Cisco Advanced Video Monitoring System, the new video software, provides monitoring and control with analytics for small business video surveillance deployments of up to 64 cameras. By adding licenses, the business can detect motion; receive alerts if items appear, disappear, or move; and integrate video cameras and point-of-sale equipment.

New cameras are the VC 220 Dome IP Video Camera and the VC 240 Bullet IP Video Camera, which has a weatherproof housing.
The subscription-based Cisco Small Business Support Service is now available across the Cisco Small Business portfolio. The service delivers three years of “peace-of-mind” support, including next-business-day advanced hardware replacement, software updates, access to the Cisco Small Business Support Center and Small Business Support Community, and online chat support.

Cisco has also simplified and enhanced the level of warranties for its Cisco Small business routing, switching and wireless access point.

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