LiveVox Announced Launching Private VoIP Cloud

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LiveVox Announced Launching Private VoIP Cloud LiveVox Announced Launching Private VoIP CloudLiveVox Announced Launching Private VoIP Cloud


16 June 2011

LiveVox has stated about cloud-based switching targeted at multi-site contact centers.
With the LiveVox Private VoIP Cloud, now contact centers can use multi-site call routing without expensive networking hardware.
Cloud-based switching empowers contact centers to execute multi-site call routing seamlessly with real-time visibility to agent presence at different locations.
Screen pops and site-to-site voice/data transfers are provided without relying on site-premised PBXs and network routing hardware.
Moreover, LiveVox completely integrates this to call center apps like ACD, IVR, PBX, predictive dialer, and call recording.

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