Avaya is collaborating with Skype to reduce call costs

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Avaya is collaborating with Skype to reduce call costs Avaya is collaborating with Skype to reduce call costsAvaya is collaborating with Skype to reduce call costs


29 September 2010

Avaya platforms will manage and control Skype Connect services.Avaya and Skype are teaming up to give businesses low-cost communications options that can be managed through corporate telecommunications infrastructure.

First of all, Avaya products will support Skype Connect, which is Skype's platform to send and receive Skype calls through SIP-based corporate IP PBXs. The service can make for lower 800-number bills as well as enable click-to-call buttons on corporate Web pages.

Avaya's communications management software will manage and control Skype Connect traffic. So, for example, the Avaya software could place restrictions on who is allowed to receive inbound Skype Connect calls, who can make outbound Skype calls and what times of day these options would be allowed or disallowed. Avaya's routing, conferencing, messaging, mobility and contact center capabilities, as well as other collaboration services can be used for Skype applications.

Avaya customers will have the ability to manipulate these Skype features via Avaya's Flare communications software interface that sets up real-time communications via voice, video, IM and presence.

Skype has been working on certifying other vendors' IP communications platforms for interoperability with Skype Connect, including BroadSoft, Cisco, Grandstream, Jazinga/FREETALK, LG-Ericsson, ShoreTel, Siemens, 3CX and SIPfoundry.
Skype announced that the relationship with Avaya is not exclusive, but that it has no similar relationship yet with other vendors. The connection between Skype and Avaya is a natural because they share a private equity owner in Silver Lake Partners.

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