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Voip News
WhatsApp Begins Voice Calling Feature
WhatsApp is a popular messaging service that many people use in lieu of SMS messaging. Recently, WhatsApp began gradually rolling out a new VoIP feature that will allow users in India to engage in voice… →
Voxox Will Now Supply Cloud Phone Hosted VoIP
Every business owner is looking for ways to save money, time, and to increase the productivity of their business. Voxox, an internet phone service provider, is now offering a solution to this concern.… →
Voip Press releases
4PSA Receives 2014 INTERNET TELEPHONY Product of the Year Award
Orlando, Florida - February 4, 2014 - 4PSA - a technology leader in cloud communications software, announced today that TMC, a global, integrated media company, has named VoipNow Cloud OnDemand as a recipient… →
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 2-1-1 California Selected Five9 as Virtual Call Center Platform
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2 September 2011
2-1-1 California, a non-profit network dedicated to public service, has announced that the company had selected Five9 as company’s virtual call center platform.
The company has been looking for a telephony solution to provide more reliability and business continuity for multi-county 2-1-1 call center. Unique capacities of Five9 meet all company’s requirements.
93% of California's population across 27 counties has access to 2-1-1 California. The state was looking for a solution to allow network coordination in critical times and a solution that would suit limited budget.
Five 9 provides flexible and powerful advanced call routing capabilities that allow individual counties backing each other up in case of a disaster; it offers low infrastructure costs and ability allowing 2-1-1 California to provide disaster response information to counties without access.
Five9’s CEO stated in press release that the business flexibility delivered by Five9 as a cloud-based call center solution, offers counties to provide more efficient service, optimizing available resources.
2-1-1 is an online database and free phone number that connects California residents to relevant services quickly and effectively, and is available 24/7 in 150 different languages.
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