BroadSoft Announced Enhancements to BroadWorks Call Center Solution

home sitemap login →    rss

subscribe to press releases

Quick Search
advanced search →

Voip News

WhatsApp Begins Voice Calling Feature
WhatsApp is a popular messaging service that many people use in lieu of SMS messaging. Recently, WhatsApp began gradually rolling out a new VoIP feature that will allow users in India to engage in voice…

Voxox Will Now Supply Cloud Phone Hosted VoIP
Every business owner is looking for ways to save money, time, and to increase the productivity of their business. Voxox, an internet phone service provider, is now offering a solution to this concern.…

Voip Press releases

4PSA Receives 2014 INTERNET TELEPHONY Product of the Year Award
Orlando, Florida - February 4, 2014 - 4PSA - a technology leader in cloud communications software, announced today that TMC, a global, integrated media company, has named VoipNow Cloud OnDemand as a recipient…

Popular Providers
by creation press releases

- Voicebuy Wholesale VoIP Provider
- Polycom Inc
- Huawei Technologies
- Super Technologies Inc.
- 4PSA

BroadSoft Announced Enhancements to BroadWorks Call Center Solution BroadSoft Announced Enhancements to BroadWorks Call Center SolutionBroadSoft Announced Enhancements to BroadWorks Call Center Solution


20 September 2011

BroadSoft, one of leading providers of software for mobile, fixed-line and cable service providers, has announced enhancements to company’s BroadWorks Call Center solution – new web-based interfaces and enhanced reporting.
The new capabilities offer telecoms service providers the scalability and flexibility to extend hosted call center offering to enterprises with more complex reporting demands and higher call volumes.
The BroadWorks Call Center solution provides support to all call center environments, starting from a small informal workgroup to advanced distributed and in-house call centers.
The new enhancements include enhanced reporting and newly designed Web Clients.
The hosted call center solution provides several advantages to enterprises such as efficient supervision of a virtual workforce, cost savings, business continuity, operational flexibility, new service integration.

Back to All news →
All news of Developer Tools →
All news of Small Business →
All news of VoIP B2B →
All news of VoIP Solutions for Providers →


Business VoIP Providers
  • GoToConnect

  • Onsip logo

  • Clarity Tel

Residential VoIP Providers
  • VoIPo

  • Axvoice

Send SMS for Free →