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Voip News
WhatsApp Begins Voice Calling Feature
WhatsApp is a popular messaging service that many people use in lieu of SMS messaging. Recently, WhatsApp began gradually rolling out a new VoIP feature that will allow users in India to engage in voice… →
Voxox Will Now Supply Cloud Phone Hosted VoIP
Every business owner is looking for ways to save money, time, and to increase the productivity of their business. Voxox, an internet phone service provider, is now offering a solution to this concern.… →
Voip Press releases
4PSA Receives 2014 INTERNET TELEPHONY Product of the Year Award
Orlando, Florida - February 4, 2014 - 4PSA - a technology leader in cloud communications software, announced today that TMC, a global, integrated media company, has named VoipNow Cloud OnDemand as a recipient… →
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 BroadSoft Announced Enhancements to BroadWorks Call Center Solution
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20 September 2011
BroadSoft, one of leading providers of software for mobile, fixed-line and cable service providers, has announced enhancements to company’s BroadWorks Call Center solution – new web-based interfaces and enhanced reporting.
The new capabilities offer telecoms service providers the scalability and flexibility to extend hosted call center offering to enterprises with more complex reporting demands and higher call volumes.
The BroadWorks Call Center solution provides support to all call center environments, starting from a small informal workgroup to advanced distributed and in-house call centers.
The new enhancements include enhanced reporting and newly designed Web Clients.
The hosted call center solution provides several advantages to enterprises such as efficient supervision of a virtual workforce, cost savings, business continuity, operational flexibility, new service integration.
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