AVAD Technologies Enhanced Its Hosted Call Center Solution

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AVAD Technologies Enhanced Its Hosted Call Center Solution AVAD Technologies Enhanced Its Hosted Call Center SolutionAVAD Technologies Enhanced Its Hosted Call Center Solution

 

10 October 2011

AVAD Technologies, one of leading providers of Hosted VoIP Phone Service to SMBs, has recently announced that the company had enhanced the Hosted Call Center solution.
The new enhancements include optimized Reporting a Predictive Dialer and new Web Portal Interface that has been designed specifically for call centers with high call volumes and complex reporting requirements.
The Hosted Call Center solution provides support to all call center environments. Among its features there are redesigned Web clients, enhanced reporting and increased efficiency for geographically distributed IP Call Center. This solution empowers businesses to save on costs and improve efficiency.
Moreover, the Hosted Call Center can help in efficient supervision of a virtual workforce, business continuity and administrative flexibility.

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