Convergys Corporation Partnered with Sigma Systems

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Convergys Corporation Partnered with Sigma Systems Convergys Corporation Partnered with Sigma SystemsConvergys Corporation Partnered with Sigma Systems

 

17 October 2011

Convergys Corporation, the provider of solutions for relationship management, has announced that the company had signed a strategic reseller agreement with Sigma Systems, an advanced IP service fulfillment solutions provider.
Sigma’s OSS solutions for service order management; integrated mediation support integrated and device provisioning; while company’s bundled IP service offerings for business and residential subscribers are ultra-fast broadband, VoIP, IPTV, advanced digital and IP video, wireless and more.
With this new reseller agreement, Convergys Corporation intends to integrate the OSS software solutions into company’s Smart Revenue solutions. The new joint solution should provide a suite of communications solutions designed specifically for cable/broadband/satellite providers. Moreover, the solution should help businesses to accelerate transformation efforts, assisting to empower service providers’ evolution.
According to Convergys’s officials, the company’s Smart Billing and Customer Care Solutions empower customers to provide innovative services and delivery, reduce costs and increase revenues.

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