Intelliverse Introduced Its ION

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Intelliverse Introduced Its ION Intelliverse Introduced Its IONIntelliverse Introduced Its ION


29 October 2011

Intelliverse, a cloud-based hosted communications provider, has recently introduced its new initiative – ION. It supports all company’s services such as VoIP, interactive voice response and automated call distribution.
ION, Intelliverse Open Network, represents a service delivery platform that is based on the service-oriented architecture that relies reusable components in order to empower fast service creation. So, Intelliverse will be able to customize applications for company’s enterprise customers without high costs of traditional solutions and complexity.
This platform deploys Acme Packet’s SBCs, Dialogic media servers, and Oracle SIP application servers. Now Intelliverse can monitor platform performance and troubleshoot before problems occur.
Intelliverse consolidated various IVR and other solutions the company amassed during the years under the ION platform, and it claims that the company is now an enterprise solutions provider with state-of-the-art capabilities.
The Intelliverse IVR can automate businesses-customers interactions by offering customers phone access to resources and information they need while using technology.

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