27 November 2011

Frost &Sullivan has recently announced the results of analysis of the VoIP access and SIP trunking market. The firm has recognized Verizon as the winner of the 2011 North American Frost & Sullivan Customer Value Enhancement Award.
Frost & Sullivan recognizes the company that has showed and proved excellence in provisioning strategies that create value for customers in order to improve the return on the investment that consumers make in company’s services or products.
The award recognizes the company’s focus on improving the value that customers gain, beyond good customer service that lead to enhanced customer retention and significant customer-base expansion.
According to Frost & Sallivan representatives, experience in providing next-generation services and solutions, as well as extensive global network footprint and partnerships, extensive VoIP/ SIP access services portfolio and capabilities like Burstable Enterprise Shared Trunking (BEST) and VoIP IP Enterprise Routing (VIPER), have significantly helped Verizon provide superior value to company’s business customers. “While its services provide considerable benefits to businesses of all sizes, Verizon is particularly well positioned to enable large, multi-site businesses to gain greater value from deploying IP communications services and solutions.”

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