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ATCOM Implemented Mitel VoIP System for Sirchie Fingerprint Laboratories
20 December 2011
ATCOM Business Technology Solutions has announced that the company had installed the Mitel 3300 VoIP communications system for Sirchie Finger Print Laboratories, a manufacturer of products for the worldwide law enforcement community.
Mitel system replaces Nortel telephone system and will enable Sirchie to retrieve and manage voicemails easily.
This new communications platform is equipped with all paperless IP telephones; it includes apps like unified messaging with desktop features.
ATCOM Business Technology Solutions commented that this new solution allows more efficient handling of customer calls by contact call center and assists on-the-go employees stay connected.