Verizon Business Has Received Telemark's 'World-Class' Ranking Among Information Communications Technology Providers

home sitemap login →   

subscribe to press releases


Quick Search
protocol max price
call to
advanced search →

Voip News

WhatsApp Begins Voice Calling Feature
WhatsApp is a popular messaging service that many people use in lieu of SMS messaging. Recently, WhatsApp began gradually rolling out a new VoIP feature that will allow users in India to engage in voice…

Voxox Will Now Supply Cloud Phone Hosted VoIP
Every business owner is looking for ways to save money, time, and to increase the productivity of their business. Voxox, an internet phone service provider, is now offering a solution to this concern.…

Voip Press releases

4PSA Receives 2014 INTERNET TELEPHONY Product of the Year Award
Orlando, Florida - February 4, 2014 - 4PSA - a technology leader in cloud communications software, announced today that TMC, a global, integrated media company, has named VoipNow Cloud OnDemand as a recipient…

Popular Providers
by creation press releases

- Voicebuy Wholesale VoIP Provider
- Polycom Inc
- Huawei Technologies
- Super Technologies Inc.
- 4PSA

Verizon Business Has Received Telemark's 'World-Class' Ranking Among Information Communications Technology Providers Verizon Business Has Received Telemark's 'World-Class' Ranking Among Information Communications Technology ProvidersVerizon Business Has Received Telemark's 'World-Class' Ranking Among Information Communications Technology Providers

 

3 November 2010

Favorable reviews from Verizon Business' customers have helped the company to get "World Class" status in a new Telemark Service report, "ICT: Service Supremacy." Verizon is the only global network service provider ranked in the top five of the 25 companies that were evaluated in the report, a 12-month global survey of customer attitudes.

Verizon Business was placed in the top quadrant of the Crystal Ball matrix for information communications technology. The report attributed Verizon Business' success to "enhancing the customer service experience by anticipating the changing demand for products and services by multi-national enterprises and responding effectively in a difficult, challenging and competitive environment."

According to the report, "Verizon Business showed a marked increase in both the standard and relative trends, indicating that they are improving their performance at a markedly greater rate than the market."

Telemark's Crystal Ball is a predictor of the likelihood of a provider's future competitiveness and is created by mapping the Overall Customer Satisfaction Index (CSI) against the Organic Growth Index (OGI). CSI rates a provider's overall satisfaction by its customers. OGI rates a provider's ability to grow, based on its ability to retain customers at contract renewal; sell more to existing customers; and benefit from recommendations to peers from existing users.

Back to All news →
All news of Verizone →
All news of VoIP International A-Z →
All news of VoIP Solutions for Providers →

 


Business VOIP Providers
  • RingCentral VoIP

  • Jive Communications

  • Ooma

  • OnSIP



Residential VOIP Providers
  • Axvoice



Send SMS for Free →