|
Voip News
WhatsApp Begins Voice Calling Feature
WhatsApp is a popular messaging service that many people use in lieu of SMS messaging. Recently, WhatsApp began gradually rolling out a new VoIP feature that will allow users in India to engage in voice… →
Voxox Will Now Supply Cloud Phone Hosted VoIP
Every business owner is looking for ways to save money, time, and to increase the productivity of their business. Voxox, an internet phone service provider, is now offering a solution to this concern.… →
Voip Press releases
4PSA Receives 2014 INTERNET TELEPHONY Product of the Year Award
Orlando, Florida - February 4, 2014 - 4PSA - a technology leader in cloud communications software, announced today that TMC, a global, integrated media company, has named VoipNow Cloud OnDemand as a recipient… →
Popular Providers
by creation press releases
|
 Coastline Housing Selected MaxACD from AltiGen Communications
| |
20 February 2012
AltiGen Communications, a provider of software-based UC and VoIP solutions, has officially announced that the company had been selected by Coastline Housing, the non-profit housing association, in order to implement AltiGen's MaxACD for the Microsoft Lync Server.
Coastline Housing has more than 3,800 homes located in the town of Cornwall in the UK. The housing group used Microsoft Lync Server 2010 and MaxACD contact center solution for Lync from AltiGen Communications with the help of Nexus Open Systems, a partner of AltiGen.
The MaxACD Contact Center for Lync from AltiGen provides several innovative VoIP solutions such as multi-level auto attendant, skills-based routing, a flexible and adaptable IVR with CRM integration capabilities, as well as call recording, monitoring and reporting.
Due to the integration with Microsoft Lync, a contact center offers a compelling communications solution on premise or provided over the cloud.
Back to All news →
All news of Small Business →
All news of VoIP B2B →
All news of VoIP International A-Z →
All news of VoIP Solutions for Providers →
|
Residential VoIP Providers
|
|
|
|
|
|
