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Voip News
WhatsApp Begins Voice Calling Feature
WhatsApp is a popular messaging service that many people use in lieu of SMS messaging. Recently, WhatsApp began gradually rolling out a new VoIP feature that will allow users in India to engage in voice… →
Voxox Will Now Supply Cloud Phone Hosted VoIP
Every business owner is looking for ways to save money, time, and to increase the productivity of their business. Voxox, an internet phone service provider, is now offering a solution to this concern.… →
Voip Press releases
4PSA Receives 2014 INTERNET TELEPHONY Product of the Year Award
Orlando, Florida - February 4, 2014 - 4PSA - a technology leader in cloud communications software, announced today that TMC, a global, integrated media company, has named VoipNow Cloud OnDemand as a recipient… →
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 Avaya Introduced Multi-Vendor Services for Large Businesses
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2 March 2012
Avaya, a business communications solutions and managed services provider, has recently introduced new outsourcing services targeted at helping large businesses at enhancing communications performance and reducing costs.
Avaya Communications Outsourcing Solutions (COS), the new suite of managed services, allows Avaya managing customer’s entire communications infrastructure.
COS offers total management of a customer’s UC communications software, contact centers, data networking and video communications systems.
According to Avaya officials, “COS will integrate with customer’s existing IT processes, permitting management of all communications pertaining to production, billing, customer care and operations.”
COS provides capabilities, including worldwide multi-vendor support employing9 network operation centers, new operating expense procurement (OpEx) options for hardware, software and services, as well as customized service level agreements (SLA).
According to the company, “COS can reduce total cost of ownership (TCO) by 15 to 20 percent, by streamlining communications services.”
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