Deltacom Upgrades Simpli-Business(SM) Integrated Communications Service to Deliver Enhanced Auto Attendant and Auto Call Distribution Capabilities for Business Customers in the Southeast

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Deltacom Upgrades Simpli-Business(SM) Integrated Communications Service to Deliver Enhanced Auto Attendant and Auto Call Distribution Capabilities for Business Customers in the Southeast Deltacom Upgrades Simpli-Business(SM) Integrated Communications Service to Deliver Enhanced Auto Attendant and Auto Call Distribution Capabilities for Business Customers in the SoutheastDeltacom Upgrades Simpli-Business(SM) Integrated Communications Service to Deliver Enhanced Auto Attendant and Auto Call Distribution Capabilities for Business Customers in the Southeast

 

2 September 2009

HUNTSVILLE, Ala., Sept. 2 /PRNewswire-FirstCall/ -- ITC^DeltaCom, Inc. , a leading provider of integrated communications services to customers in the southeastern United States, today announced the enhancement of its Simpli-Business(SM) service with the incorporation of NEC's UNIVERGE SV8100 Communications Server that establishes an Internet Protocol (IP) based platform that immediately increases functionality and provides an efficient platform for future IP-based applications. Simpli-Business now supports remote access for phone system management, including the ability to make changes to integrated auto attendant features and auto call distribution and also delivers multimedia voice to e-mail functionality.

"Deltacom stands behind its commitment to drive efficiencies for our business customers in these tough economic times," said Tony Tomae, Deltacom's Executive Vice President of Sales and Marketing. "The ability to remotely update call distribution settings, manage call treatment from a PC, route calls to virtual extensions like mobile devices or alternate locations, and receive voicemail via e-mail files are all time saving benefits that add up for our customers." Simpli-Business is a comprehensive solution that bundles local and long distance voice, data and multi-media communications services with an IP-based phone system and desk top terminals, in addition to eco-friendly multi-functional printers that print, copy, scan and fax. Simpli-Business enables Deltacom's business customers to enjoy a total communications solution, provided by a single vendor with no capital investment. Simpli-Mobile(SM) services are also available to provide a more robust solution that keeps business employees connected while working remotely or traveling.

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