User Reviews of Ooma Office on www.voipreview.org
samk
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Ooma Review

Posted: Apr 28, 2021
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I enjoy using Ooma. It has great features and makes my job easier. We use to get a lot of phone calls so setting up the virtual receptionist helped us out a lot. When someone calls they know which extension to call. When someone leaves a voicemail it goes right to my email so I can listen to it. Also I love the app on my phone so when I am out of the office I can get calls and messages still.

crneufeld
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Why isn't everyone using Ooma office?

Posted: Apr 25, 2021
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We've been using Ooma Office for a while now and haven't had a problem. It's half the cost of the traditional phone service we were using, and it has a ton of features. The virtual assistant feature is really helpful in directing calls to where they're supposed to go. We use the DP1 phones and they work great as well and is feature rich.

beegee2500
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best voip service

Posted: Apr 19, 2021
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so far the call quality and features are good, and the good thing it i pay half of what i used to pay before.

kindmann
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Ooma Telo Voip

Posted: Apr 09, 2021
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Highly recommand Ooma Voip to anyone so s/he can discover their service such as Voip service and security services and other services such as sales of Home and business phones..etc Good customer service

PEN
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Excellent Quality and Low Price

Posted: Apr 09, 2021
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I have had Ooma for about 2-1/2 years. The quality and reliability have been excellent. The only time I have needed customer service was during the initial setup. They were prompt and very competent.

Walleye187
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Love ooma!

Posted: Apr 08, 2021
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I love using ooma. Its great to save money and the call quality is great. I work at night and am on long confernece calls with colleagues. Ooma has never failed me once!

CdnVoipGuy
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Ooma Office

Posted: Mar 27, 2021
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We use the virtual receptionist to route callers to the right department but we really find it to be a great asset when a customer calls after hours and they need to be connected with a support technician. We can have the call forwarded to an outside support technician's cell phone.

Wecleanit
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Ooma review

Posted: Mar 07, 2021
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We changed our phone service from Verizon to Ooma and are very satisfied with the savings, quality of customer service, features and phone options.

Jason Peringer
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Ooma Success Story

Posted: Mar 06, 2021
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I switched to Ooma from a Verizon landline after horrible customer service, coupled with rising prices and diminished features. The start-up hardware and instructions were clear and easy to follow. I would recommend Ooma for VoIP businesses based on my experience of over two years.

Bvrx
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Simply Amazing

Posted: Feb 10, 2021
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I couldn't be happier. Switching to Ooma was the best decision I made. It probides great quality at low rate and best of all no contract. LOVE it!!!

Avinashi
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Good service

Posted: Feb 04, 2021
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I have been an Ooma customer since almost 6 years now and their service is impeccable. Never once faced a problem with their products and connection.

Hiditty
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Amazing service and Company

Posted: Feb 01, 2021
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We were at a loss on what to do with our phone company. We felt lost in the schemes of the big companies and finding someone to actually listen to what we needed as a smaller company. Not only was it the easiest system to set up, but the customer service is above par!

joecostello111667
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My Impressions

Posted: Jan 26, 2021
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I have been using Ooma for a little over two years now. I find it to be a wonderful service. Not only am I able to get my "land" line calls on my desk phone, but I can also get these calls on my cell phone. Great feature. When I first started using Ooma, they didn't have a text capability. It has now been added. This is great because if I don't want to give out my cell number, I can use my Ooma number. The service is sometimes spotty but I think that's mostly due to the area I am in at the time I am on a call. The price is fantastic. I have saved so much money since I switched from Verizon. Plus, Verizon didn't offer a virtual fax service like Ooma does, although fax is slowly becoming a thing of the past. I would like to see an option to save names and numbers on the portal and not on the phone itself. It is a little difficult saving numbers on the phone. Their customer service is fantastic. Don't wait long, efficient service, very knowledgeable people. I would also like to see them add a recording of the conversation feature.

adriennegc
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Got Ooma instead of a new employee

Posted: Jan 26, 2021
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I started becoming inundated with spam calls. I am the sole employee at my small business so not only am I the engineer, I am the receptionist, accountant, IT, etc. Answering the phones started to become too much for me to handle, and these calls were mostly phone solicitations. I configured my Ooma phone system, so only existing clients can get to me directly, machine automated spam is never able to get to me, and manual solicitations are much more difficult to get to me. I know it's not customary to explain the benefit of a phone system is how difficult it makes it to get a hold of me, but for my business model, this has been invaluable.

Butlerfamily
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THE PHONE SERVICE TO HAVE

Posted: Jan 26, 2021
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I really appreciate the ability to use the OOMA phone app on my personal cell phone to make return calls to my customers and be able to all of this on the go

Arthur Zepeda
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Ooma Office Rocks!

Posted: Jan 13, 2021
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I really appreciate the ability to use the OOMA phone app on my personal cell phone to make return calls to my customers and have it look like I'm calling from my office! My personal cell phone remains personal! All of the other features are set it and forget it for me!

Fanaticmusician
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Switch Now

Posted: Jan 08, 2021
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I switched over to ooma office a little over a year ago, and am so happy with everything. If you need customer service help, call the number and they will immediately answer. They ha be thought of every little detail in their service. For example if your internet goes out, you can forward calls automatically to your personal cell phone. Plus the price is in beatable! I am 100% pleased with ooma office with our company!

reviewJ
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Great Phone System

Posted: Jan 05, 2021
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Great lower price phone system option. Gives you options for desktop and mobile uses. Lots of control on the admin side. Easy to get to customer service. Bills are laid out in an easy to understand way.

Exclusive
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Ooma

Posted: Jan 01, 2021
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Great phone service, I use it every day to run my business. Great audio quality and helps to make calls between businesses easily and quick. I would not use any other call provider for my business

Jenay
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Makes Managing Calls Easy

Posted: Dec 30, 2020
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I have been using Ooma to manage calls to my business for quite a few years. As my business has grown Ooma has made it easy to adjust my system to align with my needs. Most of all I like the virtual answering service. It decreases the number of unnecessary calls I have to answer and helps to direct callers to the right place. I will continue to use it to keep myself calm when it comes to answering and replying to calls.

artmatz
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Ooma is the best thing since the Internet

Posted: Dec 29, 2020
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I have been using Ooma for many years now. I am saving at least $120.00 each month. I have never had a dropped call or interrupted service. I could not be more happy with anything

empire-dr
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Pharmacy Review

Posted: Dec 29, 2020
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Great product providing the benefits of a PBX system in a cost effective manner. The virtual assistant is easy to program and the overall set-up is easy to do.

hduen001
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Love It!

Posted: Dec 29, 2020
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Dealing with phone services has always been a huge pain. Ooma has made my life so much easier. so many features that I have access to online without hanging to call customer service. and the few times that i have called customer service has been very pleasant. no issues at all with quality, which was my initial hesitation.

brenda moore-wells
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Ooma has the OOMPH!

Posted: Dec 29, 2020
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I was so hesitant to change to Ooma, I had been on ATT for year, paying more and more each year and getting less and less service! When I finally jumped in and did the change, I was amazed at how great the service and quality were! I lowered my phone bills by 2/3rd of what it was before! I couldn't be happier and more pleased with the reliability and customer service too! You really need to make the change to Ooma. You will be very pleased!

alin
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Ooma Office is the Best

Posted: Dec 23, 2020
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Ooma is the best landline physical office replacement solution on the planet! It is significantly more inexpensive and flexible than our previous PacBell/ATandamp;T landline solution. The mobile app and features make it highly usable and practical for on the go use. Being able to use our existing phone handsets was very helpful and saved us additional cost. I like Ooma so much that I also use Ooma at home for my physical residential line. I recommend Ooma to anyone looking for an VoIP solution. Go Ooma!

ctis
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Good VoIP quality

Posted: Dec 21, 2020
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I have been an Ooma customer for a few years and have not had too many issues. The call quality has been good and the customer service has been exceptional. We later added the texting feature to the business line and it made it even better. The phone app is easy to use and sometimes alerts that it is an Ooma call before I answer it.

KrystianMo
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Best switch I ever made

Posted: Dec 20, 2020
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I was previously with a large phone company. I had been with them for years. For my business I not only had a Mainline but I also had a fax number. When I made the switch to Ooma, it was an easy one. Not only was the price great, but the service offered so much more than my large phone company. The virtual assistant has been so helpful in running my small business. I highly recommend Ooma office!

deehouston14
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OOMA REVIEW

Posted: Dec 19, 2020
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I love Ooma. They offer so many different features without any extra charges, and you can control everything from your account online.

tfulcher
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Great Service and Great Customer Service

Posted: Dec 18, 2020
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We are so happy we made the decision to change to Ooma for both of our businesses! The service is great and the customer service is extremely responsive. Not to mention, we have saved a lot of money.

Cybernutztim
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Ooma Office VoIP for my small business

Posted: Dec 13, 2020
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I've never had any issues with my Ooma service. It has never gone down while I was working. Customer Service is the bomb. I'd tell anyone that they'd need to consider Ooma Office as a top choice for their business VoIP service. I love the virtual fax. Use it all the time to send and receive documents that I need signed. I'm a BIG fan of my Ooma service with the Desktop app and the mobile app. there are so many features for the prices. It's one of the best items of value in my business.

jongreen17
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GREAT PRODUCT AND SERVICE

Posted: Dec 11, 2020
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We got OOMA some time ago and I must say I have been extremely happy to have made the move to this service. The product itself is easy to setup and use. It provides my employees with all they need day to day, both inside and outside of the office. The pricing is extreme fair for what you get. overall I highly recommend OOMA for your VOIP needs.

NWBAAM
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Great for our organization!

Posted: Dec 11, 2020
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We have been using Ooma Office for more than a year now. We actually went virtual BEFORE the pandemic to be better stewards with the gifts we receive as a non-profit organization. Report: NOT A SINGLE PROBLEM! The few times Ive needed direct support I found it quick and easy! Northwest Baptist Association HIGHLY recommends OOMA OFFICE!

Ramandeep Singh
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Great service on cheap price

Posted: Dec 11, 2020
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Ooma is a brand that you can trust on. It's provides great telecommunication and security services on less prices compared to others.

ReformFit
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Ooma Office

Posted: Dec 11, 2020
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Great, reliable phone service with all the features at a great price. Ooma has helped our business communicate effectively and professionally with our customers!

sesullivan
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Great Service, Features, and Price

Posted: Dec 10, 2020
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I am a definite fan of Ooma Office. I have the base station and use a Ooma Lynx to tie it into my existing home office phone wiring. I also use the Ooma Office app on my iPhone which is something I really like. I can be "in the office" almost anywhere as far as a caller is concerned. A big plus to make my business seem bigger than it is. Ooma has a large number of features and I only use a small subset. Voice mail via email is a favorite. The mobile app as mentioned. The virtual assistant is great for cutting down on junk calls and that's about as much of its capabilities as I'm using but it can do a lot more. I like the quality of the calls. It's great compared to my old Verizon line. The money I saved (It's about 1/3 the price) is also a big plus. Ooma support has been fantastic. I haven't needed to call them much, but when I have they were there and very helpful. A much shorter wait time than I ever got with Verizon!

Mohmad786
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Amazing service and great mobile app

Posted: Dec 10, 2020
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Great company with amzing service, recomended to everybody. These service provide excellent growth to my business and getting support to my customer and so convenience that i can get call from anywhere, thank you.

Ed Mueller
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Ooma Rocks

Posted: Dec 10, 2020
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We first installed an Ooma phone system back in 2015 replacing our ATandamp;T system and saving hundreds of dollars each month. Loved all of the options as well as the call clarity and reliability of the system. Fast forward to early 2019 we upgraded our phones to the Yealink/Ooma T21p E2 phones and now we love our system and phones even more. You can't go wrong with Ooma and depending on who your current carrier is you will save money, if it is ATandamp;T you will save a lot of money.

AmourBridal
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Ooma Office works great

Posted: Dec 10, 2020
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Ooma Office has been super helpful running my small business. It allows me to listen to voicemails from my email and use the app on my phone to return calls from my business number.

mgeorge
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Ooma Office makes it easy

Posted: Dec 10, 2020
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I like that I can make changes myself. And it's easy to do. Adding or subtracting phones, extensions, message handling and much more. And if I ever need help, the pros on the other end of the phone line are quick. It's one less thing I have to worry about. Works great.

LeadValets
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Hands down one of the best VOIP systems around

Posted: Dec 10, 2020
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Ever since we first installed the equipment and connected to OOMA we have nothing but great success. When there is an issue, they are quick to resolve it. Pricing is great. We have been able to grow as a business, and OOMA is right there with us. Easy upgrades and build-outs.

blonderendition
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Best VOIP Service for My Freelance Business

Posted: Dec 10, 2020
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I have had many other VOIP services, but was never happy. They were too expensive, not reliable, not enough features, too complicated... Until I signed up with Ooma Office. The set up was so simple and the cost is perfect for my small business. There are enough features so that I can customize my callers experience just the way I want. I can't see ever switching.

javair
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Ooma

Posted: Dec 10, 2020
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Ooma is by far the best phone system we've used. There app is great and easy to use. There customer service is awesome. We have no complaints what so ever!!

rfchess1
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Ooma Office

Posted: Dec 10, 2020
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Best bang for the buck VOIP service out there. That is why they win all the awards. Flexible setup of voice attendant, good customer support. We have had no problems unless we lose the internet, and then it rolls over to our cell phones. Works with our Plantronics headsets without a problem. Recommend getting a router with power over ethernet to power the phones and less clutter. Considering the poor VOIP service we had previously, this is terrific.

STBarton
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Easy to Set Up - Great Choice

Posted: Dec 10, 2020
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Ooma Office is not only user friendly, it has saved us hundreds of dollars since switching from our previous carrier. Tech support is amazing and there for you 24/7.

jfreeman1
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Works for us

Posted: Jan 26, 2019
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Haven't had any issues with Ooma Office. I was using Ooma Telo at my home, and eventually got my small company using Ooma Office. It has enough features for a small business, and the price point is better than most other business VoIP systems we tried.

mgCPA
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Great option for our small business

Posted: Sep 28, 2018
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Ooma Office has been a godsend for our small company of 6 people. It was easy to set up, and is cheaper than most other business VOIP options out there without sacrificing any features or quality.