Tpad Launches Complete Communications Solutions for Call Centres

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Tpad Launches Complete Communications Solutions for Call Centres Tpad Launches Complete Communications Solutions for Call CentresTpad Launches Complete Communications Solutions for Call Centres

12 January 2012

Tpad, leading telecommunications solutions provider, recently launched its SIP technology. The company expressed highhopes for their newest technology. Tpad CEO Tahir Mohsan expressed his confidence about the said technology by saying, "It is important for the concerned to know that SIP Trunks do not only manage voice, but it can handle anything that can be converted to data, such as video, chat or instant messaging, email, concurrent call sessions in the same line, video or audio conferencing, toll free number capability, contact centre management, and overall continuity of the business."

True enough, Tpad is determined to maximize the potential of its SIP technology by using it to create a complete communications solution designed specifically for call centres. Recently, Tpad launched its own predictive dialler system in an attempt to saturate the growing call centre industry. This new system is backed by Tpad’s SIP technology, thus providing call centres a complete telecommunications solution that delivers high speed connectivity and overall management control while significantly reducing connectivity costs. So far, Tpad’s predictive SIP dialler system is one of the most advanced of its kind, also due to the fact that their system can be easily consolidated with existing call centre infrastructure, thus eliminating the need for additional investment.

Tpad also positions its predictive dialler system as the most cost-effective investment a call centre can make. Since the system is backed by SIP trunking, all communications data including voice, video, and instant messages can be transmitted via the Internet or using a VoIP network. Thus, all calls, local and international, are treated as local calls to eliminate high long distance communications fees.

Since call centre outsourcing firms’ operations revolve around making global calls, Tpad recognized the need and responded with an SIP system specifically designed for them. This new technology is set to open more doors for call centre businesses, which also happen to be at the forefront of the globalization trend nowadays. "With the increased globalization of businesses worldwide and the trying economy, this technology will be widespread this year,” says Tpad CEO Mohsan.

Tpad, leading communications solutions provider, has several business partners all over the UK since their portfolio includes highly advanced telecommunications solutions used in various business fields. This new predictive SIP dialler system is another proof of Tpad’s commitment to further advance the telecommunications industry while keeping communication affordable. This is expected to significantly empower the call centre industry, and is the latest addition to Tpad’s wide range of solutions, which include IP-PBX, VoIP, and now, SIP technology. All these systems are designed to deliver significant cost savings to Tpad’s valued customers.

If interested, quotations and inquiries regarding Tpad’s predictive SIP dialler can be made online, with responses guaranteed within 48 hours. Tpad also banks heavily on efficiency, and thus ensure that their predictive SIP dialler system can be deployed within 4 weeks. For more information on Tpad’s predictive SIP dialler for call centres and its other telecommunication solutions for businesses, visit Tpad’s website at http://www.tpad.com or call 0845 122 1746.

About Tpad: (http://www.tpad.com)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new business SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their premium predictive call centre diallers software, please visit http://www.tpad.com or call them at +44 (0)845 122 1746

Tpad

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