23 February 2011

Torrance, CA –(02/22/11) — MiaRec LLC (http://ww.miarec.com), a global provider of Call Recording and Workforce Optimization solutions announced today the release of high definition (HD) call recording. Award-winning call recording and monitoring solution – MiaRec - supports now G.722 wideband codec. This assures better compatibility with Polycom’s high definition IP phones, Cisco, Avaya, Grandstream and other IP phones, which support wideband codecs.

There are a lot of benefits of VoIP telephony, the most obvious one is cost. But does low cost always mean low quality? With G.722 codec the answer is absolutely not. HD VoIP telephony is a completely new level not only of VoIP telephony but of the world of communication in general. G.722 codec now enables VoIP conversations to be even clearer than traditional digital line/PSTN calls.

Conference calls are a direct beneficiary of the enhancements offered by wideband audio. Participants often struggle to figure out who is talking, or to understand speakers with accent. Misunderstandings are commonplace due primarily to generally poor audio quality and an accumulation of background noise. In addition, the ubiquity of conference calls combined with the level of reverberation over speaker phones creates another set of audio problems. Wideband G. 722 codec provides better, more lifelike voice communications and markedly improved intelligibility because of the additional voice data included in the audio stream.

HD VoIP telephony provides all benefits of VoIP telephony, including convenience and price, but also higher quality of voice communication.

A new version of MiaRec Call Recording was designed to allow businesses to get the quality enhancements of high definition VoIP telephony.
By successfully achieving interoperability with the G.722 codec MiaRec Call Recording and Monitoring Solution is able to provide high definition call recording with the new audio standard for VoIP PBX communication. This means interoperability with a range of Next Generation IP phones supporting G.722 codec. Among them are the new Cisco Unified Communications Manager, the next generation of Cisco phones, and the new Polycom and Avaya phones.

At the same time MiaRec HD call recording enables a superior audio quality without requiring any additional storage space. All HD call recordings are archived and compressed in MP3 with optimal bitrate settings for HD audio.

“VoIP technology is developing constantly and ability to leverage all last achievements of VoIP telephony is critical for our company,” said MiaRec president Gennadiy Bezkorovayniy. “We work continually on product development, offering our customers high quality, secure and professional call recording solutions, now available in HD quality.”

About MiaRec- MiaRec LLC is a global provider of VoIP Call Recording and Workforce Optimization solutions for small to medium-sized businesses and call-centers. The award-winning MiaRec Solutions portfolio includes call recording and interaction management solutions for SMB, VoIP Service providers, call-centers, healthcare and financial institutions. MiaRec has a headquarter in Torrance, CA with offices and partners worldwide.

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