The Real PBX has included IVR Feature for SMBs for its Hosted PBX Services

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The Real PBX has included IVR Feature for SMBs for its Hosted PBX Services The Real PBX has included IVR Feature for SMBs for its Hosted PBX ServicesThe Real PBX has included IVR Feature for SMBs for its Hosted PBX Services

2 April 2011

The Real PBX is the leading provider of Hosted PBX services for the SMB (Small and Medium Businesses). They aim at providing enterprise class features and functionalities to their customers for efficient business communication. The Real PBX has a name for providing highly reliable and quality services to customers across the globe. A latest addition to the remarkable features that they offer is the IVR (Interactive Voice Response) Feature. The addition of such a feature to their Hosted PBX System will surely benefit business organizations and will also help in achieving a greater level of customer satisfaction.

From time to time, The Real PBX has developed innovative services and solutions for its Hosted PBX VOIP Systems that offer enormous benefits and result in excellent business communication.

There are a number of benefits and advanced features offered by The Real PBX that make their customers addicted to them. Call hunting, call return, conference calling, find me, follow me, caller id, voicemail, unified communication and many more are available at attractive prices. With its latest addition the IVR (Interactive Voice Response) feature you can project a fortune enterprise image to impress your callers.

The IVR feature automates the business calling process, without the need of any human intervention. Together with ACD (Automatic Call Distribution) it intelligently routes the incoming calls to the most appropriate destination. The calls are properly segregated and identified. The Real PBX’s IVR is highly customer oriented and can be easily customized in real time as per the user requirements. It surely helps in handling large volumes of calls efficiently and you don’t need a live operator for that.

No additional hardware is required for this making the business phone system highly cost effective and flexible. The IVR is a must have for organizations that want to sound like big Fortune enterprises to increase their customer retention.

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