7 May 2011

The Real PBX, a leading provider of Hosted PBX VOIP Systems across the globe, has recently added new calling features to its hosted PBX Services.

They have added features like Call Hunt, Call Return, IVR (Interactive Voice Response) and DND (Do Not Disturb). These features are aimed to make their customer’s business communication a far greater experience. These features are available with the already existing Hosted PBX pricing plans for a fraction of added cost on a pay as you go basis.

The business enterprises will definitely benefit with the addition of these latest features. IVR will automate the process of caller handling with a greater level of efficiency. Since, IVR is integrated with the already existing ACD (Automatic call Distribution) feature, it will route the calls intelligently to their right destinations, be it sales or support. The callers will be presented with pre-recorded customizable simple menus that will tell them how to proceed.

Call Hunt and Last Call Return will be a further step towards building longer customer relationships and increasing customer retention. The users will always be able to answer the calls meant for them even if they are not in the office. Any number be it cell phone or landline can be added to the call hunt group which will ring for a fixed duration, as determined by the user. With these added Hosted PBX features you can say goodbye to missed calls forever.

Intelligent call routing, no missed calls, 100% caller satisfaction, no busy signals, greater mobility at affordable price is what you get with The Real PBX’s Hosted PBX VOIP Systems. Their Small Business PBX takes only minutes to install and is backed with 24X7 free technical support, real time data monitoring, disaster recovery and a guaranteed uptime of 99.999% or more.

The Real PBX also provides a number of features like Unified Communication, Virtual Receptionist, Repeat Dial, Voicemail, Fax, email, Call Forwarding, Call Conferencing, Call Waiting and many more for round the clock connectivity among remote workers to make the best of your Hosted PBX experience.

The Real PBX

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