Fonality Announced Report on Its SMB Market Study

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Fonality Announced Report on Its SMB Market Study Fonality Announced Report on Its SMB Market StudyFonality Announced Report on Its SMB Market Study

 

1 February 2012

Fonality, a business communications company, has reported that SMBs “recognize the importance of education when it comes to new computing trends.”
The company’s study, "2012 Small and Medium-Sized Business Communications Plans and Priorities State-of-the-Market Report," demonstrates that while reducing TCO and raising ROI are major parameters for SMBs; and education in cloud-based technology is recognized as fundamental when competing with larger companies.
According to the Fonality report, almost half the survey respondents (52%) “felt they had the IT staff and resources to implement cloud computing and related technology.”
The CEO of Fonality said, "As awareness about the benefits of cloud solutions gains momentum, [the report] findings suggest that SMBs are beginning to connect the cost-saving potential of these services to their overall mission of reducing expenditures and minimizing TCO."
The company’s study discovered that in general, SMEs face common problems while trying to adopt a new communications platform and update an existing infrastructure.
The report identified “UC as an important means for eliminating productivity shortfalls.”

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