Vocalcom Enters the US Call Center Market

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Vocalcom Enters the US Call Center Market Vocalcom Enters the US Call Center MarketVocalcom Enters the US Call Center Market

 

26 May 2011

Vocalcom, a supplier of contact center technology, has recently announced about company’s entry into the US call center market through revealing its hosted predictive dialer systems.
According to company’s representatives, the automated outbound dialer software represents a revolutionary telemarketing solution; it is primarily concentrated on creating stable innovative systems.
The predictive dialers are extremely attractive to users due to their ability to increase the time that call center agents are engaged with a client.
The system places outbound calls following an established sequence. According to Vocalcom, predictive callers are capable to predict when the agent will get available.

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